At Sana, we are committed to delivering your orders quickly and reliably. Please review the details below regarding our standard shipping procedures:

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1. Order Processing

   • All orders are processed on business days only, i.e., Monday through Saturday, between 10:00 AM and 6:00 PM IST.

   • Orders placed on Sundays, public holidays, or after 6:00 PM IST will be processed on the next business day.

   • Dispatches are made from Monday to Saturday.

2. Dispatch Timelines

   • In-stock items are typically dispatched within 24 to 48 hours, unless otherwise specified on the product page.

   • Orders involving large quantities may take an additional 1–3 business days for processing. Products may also be bulk packed to ensure safe transit.

3. Estimated Delivery Time

   • Bengaluru Pincodes : 1–3 business days

   • All Other Pincodes : 6–10 business days

4. Tracking Information

   • Once your order is shipped, tracking details will be shared via your registered mobile number and email ID. You can use this to track your order in real time.

5. Delays Due to Unforeseen Circumstances

   • While we strive to meet all delivery timelines, delays may occasionally occur due to factors beyond our control such as weather conditions, natural disasters, logistics disruptions, strikes, or government restrictions. We appreciate your understanding in such situations.